Top 10 Regular Things You Get to See in the Diagnostic Centers in Kolkata

Dec 08, 2020

When it comes to any sort of health-related issues, doctors recommend certain tests to determine the root cause. These tests range from blood tests to urine to ultrasonography and other examinations. These tests are done in diagnostic centers and further treatment is conducted on the basis of the test reports.

1. Long queue near the reception area and the test areas – Long queue of patients waiting near the reception area is a common scenario in Kolkata pathology labs. This is mostly due to lack of proper infrastructure and adequate manpower. The same scenario can be seen in front of different test areas like blood tests, USG tests and others. It is often seen that a large number of patients are waiting near the test areas waiting for the lab technician expert for a particular test to arrive or for their turn to arrive.

2. Prolonged waiting time – Visiting a diagnostic center in Kolkata and getting a particular test or set of tests done is almost a whole day affair. The wait time for the tests is often prolonged due to the lack of proper infrastructure and manpower.

3. Shortage of experienced staff members – Often it is seen that staff members, nurses, lab technicians in these diagnostic centers are inexperienced, therefore they could not guide the patients properly. Sometimes, patients are nervous when a complicated test is being performed. Experienced staff members can easily calm the patients down in such scenarios.

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4. Lack of proper guidance provided to patients – A patient needs proper guidance right from the moment of entering the diagnostic center, to going to the reception area, waiting in front of the test area, the test being performed and post the test. It is often seen that diagnostic centers do not provide this proper guidance to patients and their families.

5. Poor sanitation and hygiene – Lack of proper hygiene is another problem observed in Kolkata diagnostic centers. Sometimes it is seen that staff are not wearing gloves or clean uniforms or the bathrooms are not clean or there is no provision of clean drinking water.

6. Impatient behaviour of staff members – Rude behaviour of staff members is another problem observed in diagnostic centers. The patients who come for tests are already nervous and it is very important to soothe them and their families with cordial behaviour.

7. High test prices – Some diagnostic centers in Kolkata keep their prices high which low to medium group patients could not afford.

8. Lack of proper demarcation of different test areas – It is very important to have a proper demarcation between different types of tests like pathology, radiology and others. Privacy of patients should be kept in mind as well while performing tests. Hence, proper rooms and test areas for individual tests are utmost important.

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9. Delay in providing reports – Delay in providing test results is another common thing which is experienced in Kolkata.

10. Unavailability of Experienced doctors for report consultation or check-up – Most of the diagnostic labs in Kolkata do not have experienced doctors for consultation of reports after the tests being done.

• Lesser Waiting Time
• Experienced and Extremely Cordial Staff Members
• On-time and Accurate Report Delivery
• Affordable test prices
• Proper infrastructure and proper demarcation of test areas
• Availability of experienced doctor for health consultations
• Maintenance of proper sanitation and hygiene

Accuhealth Diagnostics is definitely worth considering when it comes to choosing the best diagnostic center in Kolkata.